Privacy Policy
Last Updated: January 2026
Willow & Wood ("we," "us," "our," or "Company") operates willowandwood.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Data: Name, email address, and other contact information you voluntarily provide when contacting us or subscribing to our newsletters.
- Technical Data: IP address, browser type, operating system, referring URL, and pages visited.
- Cookie Data: Information stored through cookies and similar tracking technologies.
- Usage Data: Interaction patterns, clicks, scrolling behaviour, time spent on pages, and device information.
How We Use Information
We use the information we collect for the following purposes:
- Analytics and understanding user behaviour to improve our website.
- Affiliate tracking to monitor referrals and commissions from partner casinos.
- Delivering personalised content and recommendations.
- Sending promotional emails and updates (with your consent).
- Responding to your inquiries and providing customer support.
- Compliance with legal obligations and fraud prevention.
Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your experience. We use the following types of cookies:
- Essential Cookies: Required for basic site functionality.
- Analytics Cookies: Track user behaviour for performance measurement.
- Affiliate Cookies: Track referrals to partner casinos and affiliate commissions.
- Marketing Cookies: Used for advertising and retargeting purposes.
You may opt-out of non-essential cookies by adjusting your browser settings or using our cookie consent tool. Please note that disabling cookies may affect website functionality.
Third-Party Links
Our website contains links to third-party casino operators and affiliate partners. We are not responsible for the privacy practices, security, or content of external websites. We recommend reviewing the privacy policies of any third-party sites before providing personal information or engaging in gambling activities.
Important: Willow & Wood does not endorse, control, or assume liability for linked casino operators. Gambling carries risks, and you should only use licensed and regulated operators.
Your Rights
Under Australian Privacy Principles (APP), you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal information (subject to legal obligations).
- Opt-out of marketing communications.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Privacy Act 1988 (Cth).
If you are an EU or UK resident, GDPR rights apply. If you are a US resident in a covered state, CCPA/CPRA rights apply.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Analytics and affiliate data are typically retained for 24 months. You may request deletion of your data at any time, subject to applicable legal requirements.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Email: [email protected]
- Website: willowandwood.com.au
We will respond to privacy inquiries within 30 days of receipt.
Disclaimer: This website is for informational purposes only. Gambling may be illegal in your jurisdiction. We do not encourage illegal gambling activities. Always gamble responsibly and only with licensed operators.